Terms and Conditions

The following are terms of a legal agreement ("Agreement") between you and GOAL/KPO Consultants. By accessing, browsing and/or using this web website ("Website") you acknowledge that you have read, understood and agree to be bound by these terms and to comply with all applicable laws and regulations. If you do not agree to these terms, do not use this Website. This Website may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this Website may contain technical inaccuracies or typographical errors. Please read this Agreement carefully and be aware that GOAL/KPO Consultants may, in its sole discretion and without notice, change these terms at any time by updating this posting.

Our service related terms and conditions are also mentioned below. We request you to read them carefully before availing any of our services. Should you avail any of our services, you confirm to be bound by these terms and conditions knowingly or unknowingly.

For Website

Below you will find the terms and conditions for KPOC/GOAL Website. This agreement is to be reviewed and accepted.

Linking To Other Websites

KPO Consultants makes no representations whatsoever about any other website which you may access through this website. When you access a website other than KPO Consultants, please understand that it is independent from KPO Consultants, and that KPO Consultants has no control over the contents, images, or any other material in any form on that web website, even if KPO Consultants offers information or services to the owner of that website. In addition, KPO Consultants does not endorse or accept any responsibility for the contents, images, or any other material available on that website. In fact, KPO Consultants disclaims any and all liability and responsibility for such contents, images, or any other material in any form present on that website. It is up to you to take necessary precautions to ensure that whatever you select for your use is free of items such as viruses, worms, trojan horses and/or other items of a destructive nature.

Copyrights And Use Of Website Content

The copyright in all materials provided on this website held by KPO Consultants only. Except as stated herein, none of the materials may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of KPO Consultants or the copyright owner. Permission is granted to download one copy of the materials on this website on a single computer for your personal or internal business use only provided that you do not modify the materials and that you retain all copyright and other proprietary notices contained in the materials. This permission terminates immediately if you breach this Agreement. You may not "mirror" any material contained on this website without express written consent or permission by KPO Consultants. Any unauthorized use of the materials contained on this website may violate copyright laws, trademark laws, the laws of privacy and publicity and/or communications regulations and statutes. All content and functionality on this website, including text, graphics, logos, icons, and images and the selection and arrangement thereof, are the exclusive property of KPO Consultants or its licensors and is protected by judiciary governing under Indian Legal System and copyright laws. All rights not expressly granted are reserved.

Trademarks

The trademarks, service marks and logos (the "Trademarks") used and displayed on this website are registered and unregistered Trademarks of KPO Consultants. Other trademarks, service marks and trade names may be owned by others. Nothing on this website should be construed as granting, by implication, estoppels or otherwise, any license or right to use any Trademark or any other KPO Consultants intellectual property displayed on this website. KPO Consultants uncompromisingly enforces its intellectual property rights to the fullest extent of the law. The name KPO Consultants and any other Trademarks shall not be used in any way, including in advertising or publicity pertaining to distribution of materials on this website, without prior written permission from KPO Consultants. KPO Consultants also prohibits use of KPO Consultants and any other Trademarks as part of a link to or from any website unless establishment of such a link is approved in advance by KPO Consultants in writing.

User Postings

You acknowledge and agree that KPO Consultants shall own and have the unrestricted right to use, publish, in electronic form and otherwise, distribute and exploit any and all information that you post or otherwise publish on this Website ("Submissions"). You hereby waive any and all claims against KPO Consultants for any alleged or actual infringements of any rights of privacy or publicity, moral rights, rights of attribution or any other intellectual property rights in connection with KPO Consultants's use and publication of such Submissions. This means that anything submitted by you to this Website will be owned by KPO Consultants and may be used by KPO Consultants for any purpose, now or in the future, without any payment to, or further authorization by, you. In the event KPO Consultants's ownership of such Submissions is successfully contested, you automatically grant KPO Consultants a perpetual, royalty-free, non-exclusive, sublicensable, unrestricted, worldwide and irrevocable right and license to use, reproduce, modify, publish, translate, prepare derivative works based upon, distribute, perform or display such Submissions, in whole or in part, in any form, media or technology known or hereafter developed for any purpose, including, but not limited to, advertising and promotional purposes. KPO Consultants does not represent or endorse the accuracy or reliability of any Submissions displayed, uploaded, posted on any message board, or otherwise distributed through this Website by any user of this Website, information provider or any other third party. KPO Consultants expressly disclaims any and all liability related to Submissions, and you acknowledge that any reliance upon such Submissions shall be at your sole option, liability and risk. You covenant that you shall not post or otherwise publish on the Website any materials that: (i) are threatening, libelous, defamatory, or obscene; (ii) would constitute, or that encourage conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate law; (iii) infringe the intellectual property, privacy, or other rights of any third parties; (iv) contain a computer virus or other destructive element; (v) contain advertising; or (vi) constitute or contain false or misleading statements. KPO Consultants in its sole discretion reserves the right to refuse to post and the right to remove any information or Submission from this Website, in whole or in part, for any reason.

No Services, Endorsement Or Professional Consultation

There may be delays, omissions or inaccuracies in information obtained through your use of this Website. The information on the website is provided to you with the understanding that KPO Consultants' provision of this information to you does not constitute the rendering of investment, consulting, legal, accounting, tax, career or other advice or services. Information on this Website should not be relied upon for making business, investment or other decisions or used as a substitute for consultation with professional advisors. Moreover, KPO Consultants does not represent or endorse the accuracy or reliability of any advice, opinion, statement, or other information displayed, uploaded, downloaded or distributed through this Website by KPO Consultants, any user, information provider or any other person or entity. You acknowledge that any reliance upon such opinion, advice, statement, memorandum, or information shall be at your sole option, liability and risk. Moreover, KPO Consultants does not grant any license or other authorization to you to use this Website in any manner if such use in whole or in part suggests that KPO Consultants promotes or endorses a third party's causes, ideas, political campaigns, political views, web websites, products or services.

Access To This Website

KPO Consultants may alter, suspend or discontinue this Website and your access to use this Website at any time for any reason without notice or liability to you or any third party. This Website may become unavailable due to maintenance or malfunction of computer equipment or for other reasons and may result in damages to the user's systems or operations. The user shall be solely responsible for ensuring that any information or content obtained from this Website does not contain any virus or other computer software code or subroutine designed to disable, erase, impair or otherwise damage the user's systems, software or data.

Warranty Disclaimers

The contents available at the website kpo consultants are provided on an “as is” basis without any warranties of any kind, express or implied. The company does not provide warranty for any operations performed by the users on the website. Using or accesing any data from the kpo consultants website may harm your computer and/or systems resulting in loss of data or the need for servicing or replacing equipments. In any such case, the company shall not be accountable for this event/cost. To the fullest extent permissible by the applicable laws, kpo consultants disclaims all warranties, whether expressed or implied, but not limited to the implied warranties of merchantability, fitness for particular purpose, and non-infringement. The kpo consultants website makes no warranties about the accuracy, reliability, completeness, or timeliness of the site kpoconsultants contents, services, products, or other software. You need to check things on your own before taking any step forward with/at the website.

Disclaimer Of Resulting Damages

In no event shall the kpo consultants and its partners/alliances companies, or its employess be liable for any damages whatsoever (including, without limitation, incidental and consequential damages, lost profits, or damages resulting from lost data, lost employment opportunity, or business interruption) resulting from or arising under or in connection with use or access or inability to use or acces the website or its contents or documents, whether based on any warranty, contract, tort, or any other legal document or any other legal implication or theory, in any case, including whether or not the company is advised or informed of the possibility of such damages.

Indemnity

You agree to indemnify and hold harmless KPO Consultants and its partners, subsidiaries and affiliates from any claim, cost, expense, judgment or other loss relating to Your use of this Web Site in any manner, including without limitation of the foregoing, any action You take which is in violation of the terms and conditions of these Terms of Use and against any applicable law.

Changes

KPO Consultants reserves the rights, at its sole discretion, to change, modify, add or remove any portion of these Terms of Use in whole or in part, at any time. Changes in these Terms of Use will be effective when notice of such change is posted. Your continued use of the Website after any changes to these Terms of Use are posted will be considered acceptance of those changes. KPO Consultants may terminate, change, suspend or discontinue any aspect of the Website, including the availability of any feature(s) of the Website, at any time. KPO Consultants may also impose limits on certain features and services or restrict your access to certain sections or the entire Website without notice or liability. You hereby acknowledge and agree that KPO Consultants may terminate the authorization, rights and license given above at any point of time at its own sole discretion and upon such termination; you shall immediately destroy all Materials.

International Users And Choice Of Law

This website is controlled, operated and administered by KPO Consultants from its offices within India. KPO Consultants makes no representation that materials on this Website are appropriate or available for use at any other location(s) outside India. Any access to this Website from territories where their contents are illegal is prohibited. You may not use the Website or export the Materials in violation of any applicable export laws and regulations. If you access this Website from a location outside India, You are responsible for compliance with all local laws.

These Terms of Use shall be governed by the laws of India, without giving effect to its conflict of laws provisions. You agree that the appropriate court(s) in Delhi, India, will have the exclusive jurisdiction to resolve all disputes arising under these Terms of Use and You hereby consent to personal jurisdiction in such forum.

These Terms of Use constitutes the entire agreement between KPO Consultants and You with respect to your use of the Website. Any claim you may have with respect to your use of the Website must be commenced within one (1) year of the cause of action. If any provision(s) of this Terms of Use is held by a court of competent jurisdiction to be contrary to law then such provision(s) shall be severed from this Terms of Use and the other remaining provisions of this Terms of Use shall remain in full force and effect.

For Conferences

Below you will find the terms and conditions for KPOC/GOAL Conferences. This agreement is to be reviewed and accepted.

All Global LPO Conferences—Buyers and Vendors Meet in the LPO Industry are administered by Excellect KPO Consultants Pvt Ltd ("KPO Consultants/KPOC /GOAL"). These conferences along with other events that KPOC organizes are collectively termed as ("KPOC Events")
For the purposes of these Terms and Conditions of attendance, "The Global LPO Conference" means attendance to The Conference depending on the details of the booking. "Organizer" means Excellect KPO Consultants Pvt Ltd (KPOC), a company registered in India. "Delegate" means an individual, whether part of a group or otherwise, by whom, or on behalf of whom a booking/registration has been made which has been confirmed by the Organizer and the Registration Fee paid in full (including service tax) to the Organizer and who is entitled to attend The Conference. "Registration Fee" means all monies owing to KPOC, the payment of which entitles an individual to attend The Conference. "Substitution" means any circumstance where a Delegate who has paid in full is unable to attend The Conference and arranges for another individual to attend in their place, in agreement with the Organizer.
By registering for and/or attending The Conference, all Delegates agree to be bound by, and comply with, these Terms and Conditions. It is the Delegate's responsibility to read and understand these Terms and Conditions.
Registration/Sponsorship fees must accompany the form and be deposited well before the Conference date. Registrations received within two weeks prior to the date of the Conference must be paid upfront and in full before registrations are confirmed. There would not be any registration accepted on the day(s) of Conference.
The Registration Fee entitles each Delegate to one place at The Conference as per the Conference schedule, unless specified or paid for otherwise.
The fee includes (only) the cost of course material, Conference participation, access to exhibits, all educational sessions, informal networking sessions, lunch and refreshment. It excludes the cost of travel, boarding, gala dinner, one-on-one meeting, office tour and pilot project working – there is extra fee for all these services for all participants.
Payment Terms: Following completion and return of the registration form, full payment is required within 3 days from receipt of invoice. PLEASE NOTE: payment must be received prior to the Conference date. A receipt will be issued on payment. Due to limited Conference space, we advise early registration to avoid disappointment. A 60% cancellation fee will be charged under the terms outlined below. We reserve the right to refuse admission if payment is not received on time.
A Delegate place at The Conference will be confirmed by the Organizer once the completed booking is received by the Organizer. Confirmation by the Organizer of the delegate place forms a binding commitment for payment of the full Registration fees by the delegate.
If payments are requested to be made by bank fund transfer/wire transfer/credit card, client hereby acknowledges that he/she specifically authorizes that KPO Consultants charges the credit card listed above for the amount agreed; that this Contract is valid, binding and enforceable; and that he/she has no basis to claim that any payments required under this Contract at any time are improper, disputed or unauthorized in any way. Client acknowledges that he/she has read and understood all terms of this contract, including, without limitation, the provisions relating to cancellation.
Delegate places at The Conference are limited. Places are subject to availability. Organizer has the right to make acceptance/rejection.
Delegates are responsible for taking appropriate insurance cover in connection with their attendance at The Conference. Where the Delegate is travelling from outside of the city where The Conference is being held, appropriate travel insurance should be purchased independently and in advance of any travel or travel bookings. For any mis-happening, the organizer is not responsible in any circumstances.
Cancellation/Substitution/Refund: Provided the total fee has been paid, substitutions at no extra charge up to 14 days before the Conference are allowed. Substitutions between 14 days and the date of the Conference will be allowed subject to an administration fee of equal to 25% of the total fee that is to be transferred. Delegates cannot “share” the entry pass between multiple attendees without prior authorization. If you are unable to find a substitute, please notify KPO Consultants in writing up to 14 days prior to the Conference date and a credit voucher valid for 1 year will be issued to you for the full amount paid, redeemable against any other KPO Consultants Conference in next one year. Otherwise all bookings carry a 60% cancellation liability immediately after entering into the contract by adhering to these terms and conditions. Cancellations must be received in writing by mail/fax six (6) weeks before the Conference is to be held in order to obtain a full credit for any future KPO Consultants Conference. Thereafter, the full Conference fee is payable and is non-refundable. The service charge is completely non-refundable and non-creditable. Non-payment or non-attendance does not constitute cancellation. By signing this contract, the client agrees that in case of dispute or cancellation of this contract that KPO Consultants will not be able to mitigate its losses for any less than 60% of the total contract value. If, for any reason, KPO Consultants decides to cancel or postpone this Conference, KPO Consultants is not responsible for covering airfare, travel, hotel, or other costs incurred by clients/delegates. The Conference fee will not be refunded, but 40% fee can be credited to a future Conference taking place in next one year. Non-availability of visa is not the cause of cancellation. In this case, no fee would be refunded. Conference program content is subject to change without notice.
The Organizer reserves the right to cancel your Delegate place at any time and for whatever reason if the Registration Fee has not been paid in full; and this payment of dues shall be in full and final settlement of any claims against the Organizer by you relating to your Delegate place at The Conference.
In the event of fire, flood or without limit other causes that the Organizer reasonably believes to be substantial or that are beyond the Organizer’s control, the Organizer reserves the right to change the times, dates and the venues of The Conference, without incurring any liability to you.
The Organizer reserves the right, at its sole discretion, to amend or cancel sessions or events at The Conference at any time without any notice to anyone.
In the event of inappropriate behaviour by any Delegate in the view of the Organizer or The Conference venue operator, the Delegate may be refused entry to or asked to leave and be excluded from The Conference without refund or compensation.
Delegates may be asked to undergo reasonable security searches at The Conference venue.
Copyright etc: All intellectual property rights in all materials produced or distributed by KPO Consultants in connection with this Conference is expressly reserved and any unauthorized duplication, publication or distribution is prohibited.
Data Protection: Client confirms that it has requested and consented to KPO Consultants retaining client information on KPO Consultants group companies database to be used by KPO Consultants groups companies and passed to selected third parties, to assist in communicating products and services which may be of interest to the client. If the client wishes to stop receiving such information please inform KPO Consultants local office or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it . For training and security purposes telephone calls may be recorded. In completing and submitting the registration form, Delegates agree (or it is agreed by the booker on their behalf) that the Organizer may periodically contact Delegates with details of events and services that may be of interest to them. The Organizer may also pass their names and contact details on to other third parties such as sponsors.
If Delegates do not wish to be contacted for any of the purposes outlined in clause above mentioned above, please email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
Any personal information provided as part of The Conference is used for the purpose for which it has been provided.
Indemnity: Should for any reason, the date, venue or speakers change, or the Conference be cancelled due to an act of terrorism, extreme weather conditions, industrial/political/communal action or for any reason whatsoever, KPO Consultants shall endeavor to reschedule but the client hereby indemnifies and holds KPO Consultants harmless from and against any and all costs, damages and expenses, including attorneys fees/travel fee/marketing fee/sponsorship fee etc, which may be incurred by the client. While every reasonable effort will be made to adhere to the advertised package, KPO Consultants reserves the right to change Conference dates, sites or location or omit Conference features, or merge the Conference with another Conference, as it deems necessary without penalty and in such situations no refunds, part refunds or alternative offers shall be made. In the condition that KPO Consultants permanently cancels the Conference for any reason whatsoever, (including, but not limited to any force majeure occurrence) and provided that the Conference is not postponed to a later date nor is merged with another Conference, the Client shall receive a credit note for the amount that the Client has paid to such permanently cancelled Conference, valid for up to one year to be used at another KPO Consultants Conference. No refunds, part refunds or alternative offers shall be made.
These Terms and Conditions, together with the registration form, constitute the entire agreement of the parties. In entering into this agreement, the parties have not relied on, and shall have no remedy in respect of, any statement, representation, warranty, understanding, promise or assurance (whether negligently or innocently made) of any person other than as expressly set out in this agreement. Each Delegate shall be deemed to have full knowledge of the Terms and Conditions and shall be bound by them in all respects.
These Terms and Conditions can be modified, amended or rescinded, in whole or in part, by the Organizer without any notice to anyone.
To the full extent allowed by law and insofar as it is reasonable to do so, the Delegate agrees not to hold the Organizer liable for any damage or loss suffered or incurred by the Delegate during the course of The Conference, including consequential (i.e. Losses which are not incurred as a direct consequence of the event leading to any claim) or indirect losses or loss of profit, through registering for The Conference, attending The Conference, alteration of The Conference schedule, cancellation of The Conference, or any error or omission on the part of the Organizer.
The Delegate by accepting these Terms and Conditions hereby indemnifies the Organizer and its directors, employees, servants and agents against and holds it harmless from all or any loss or damage, injury, actions, proceedings or claims arising from any act or omission of the Delegate during the course of The Conference.
Conference is open to business professionals only. Business card and photo ID required for admission. No one under 18 admitted, including infants and toddlers.
Governing law: This Agreement shall be governed and construed in accordance with the law of India and the parties submit to the exclusive jurisdiction of the Delhi Courts.

Note For the purpose of these rules, the word “Vendor” shall mean a vendor who has registered/sponsored for any KPOC Event and shall include any employee and/or representatives of such vendors; the word “Buyer” shall mean any foreign law firm/corporation/law department and its representatives who have duly registered themselves for any of the KPOC Events.

Vendors shall be allowed entry to the booths 1 hour before the start of the Conference so as to enable them to lay their materials.
Buyers/Vendors shall not bring or cause to be brought any inflammable materials in the Event premises.
Vendors shall not leave behind expensive items in their booths over-night. If they do, they would be responsible.
Consumption of alcohol/alcoholic drinks in the Event venue is strictly prohibited.
Buyers/Vendors shall at all-time cooperate with the security guards about producing their respective identity cards.
Anyone not carrying a KPOC issued ID card shall be denied entry in the Conference premises.
For any concerns, participants should immediately contact the “May I help You” desk.
Vendors shall wind up their men and material from their respective booths within 1 hour of close of the Event.
Vendors should co-operate with the organizers in adhering to the Exhibit Set-up Schedule for both the days. The exhibit timings would be from 9 am to 5 pm on both the days.
Vendors shall not damage the property of the Event venue or any portion thereof. In case of any such damage, the responsible vendor shall be liable for such loss to KPOC/Hotel authorities.
Vendor representatives shall not stay over-night at the Event venue on the days of the Event.
Vendors are advised not to enter into each other’s booths (stalls) or take temporary charge of each other’s booths.
Vendors must take care of their belongings and gadgets that they bring into their booths during the days of the Event.
KPOC shall not entertain any claim for damage of any gadget/other equipment of any Vendor.
Vendor representatives shall not surf objectionable or pornographic sites on their computers or laptops in the booths at the Event Venue.
Vendors must maintain an atmosphere of utmost dignity and healthy competition.

For Webinars and Web Conferences

Below you will find the terms and conditions for KPOC/GOAL Webinars and Web Conferences. This agreement is to be reviewed and accepted.

All Global LPO Webinars (including Web Conferences)—Buyers and Vendors Meet in the LPO Industry are administered by Excellect KPO Consultants Pvt Ltd ("KPO Consultants/KPOC/Excellect KPO Consultants LLC/GOAL"). These Webinars and Web Conferences along with other events that KPOC organizes are collectively termed as ("Webinar/KPOC Event")
For the purposes of these Terms and Conditions of attendance, "The Global LPO Webinar" means attendance to The Webinar depending on the details of the booking. "Organizer" means Excellect KPO Consultants Pvt Ltd (KPOC), a company registered in India. "Delegate" means an individual, whether part of a group or otherwise, by whom, or on behalf of whom a booking/registration has been made which has been confirmed by the Organizer and the Registration Fee paid in full (including tax) to the Organizer and who is entitled to attend The Webinar. "Registration Fee" means all monies owing to KPOC, the payment of which entitles an individual to attend The Webinar. "Substitution" means any circumstance where a Delegate who has paid in full is unable to attend The Webinar and arranges for another individual to attend in their place, in agreement with the Organizer. Upon free/paid registration, Delegate is awarded with the Silver Membership at GOAL and the delegate can attend all Webinars at no costs.
By registering for and/or attending The Webinar, the Delegate agrees to be bound by, and comply with, these Terms and Conditions. It is the Delegate's responsibility to read and understand these Terms and Conditions.
Registration/Sponsorship fees must accompany the form and be deposited well before the Webinar date. Registrations received within two weeks prior to the date of the Webinar must be paid upfront and in full before registrations are confirmed. There would not be any registration accepted on the day(s) of Webinar.
The Registration Fee entitles each Delegate to one place at The Webinar as per the Webinar schedule, unless specified or paid for otherwise.
The fee includes (only) the cost of course material, Webinar participation, access to exhibits, all educational sessions, informal networking sessions, lunch and refreshment. It excludes the cost of travel, boarding, gala dinner, one-on-one meeting, office tour and pilot project working – there is extra fee for all these services for all participants.
Payment Terms: Following completion and return of the registration form, full payment is required within 3 days from receipt of invoice. PLEASE NOTE: payment must be received prior to the Webinar date. A receipt will be issued on payment. Due to limited Webinar space, we advise early registration to avoid disappointment. A 60% cancellation fee will be charged under the terms outlined below. We reserve the right to refuse admission if payment is not received on time.
A Delegate place at The Webinar will be confirmed by the Organizer once the completed booking is received by the Organizer. Confirmation by the Organizer of the delegate place forms a binding commitment for payment of the full Registration fees by the delegate.
If payments are requested to be made by bank fund transfer/wire transfer/credit card, client hereby acknowledges that he/she specifically authorizes that KPO Consultants charges the credit card listed above for the amount agreed; that this Contract is valid, binding and enforceable; and that he/she has no basis to claim that any payments required under this Contract at any time are improper, disputed or unauthorized in any way. Client acknowledges that he/she has read and understood all terms of this contract, including, without limitation, the provisions relating to cancellation.
Delegate places at The Webinar are limited. Places are subject to availability. Organizer has the right to make acceptance/rejection.
Cancellation/Substitution/Refund: Provided the total fee has been paid, substitutions at no extra charge up to 7 days before the Webinar are allowed. Substitutions between 7 days and the date of the Webinar will be allowed subject to an administration fee of equal to 25% of the total fee that is to be transferred. Delegates cannot “share” the entry pass between multiple attendees without prior authorization. If you are unable to find a substitute, please notify KPO Consultants in writing up to 7 days prior to the Webinar date and a credit voucher valid for 6 months will be issued to you for the full amount paid, redeemable against any other KPO Consultants Webinar in next one year. Otherwise all bookings carry a 60% cancellation liability immediately after entering into the contract by adhering to these terms and conditions. Cancellations must be received in writing by mail/fax three (3) weeks before the Webinar is to be held in order to obtain a full credit for any future KPO Consultants Webinar. Thereafter, the full Webinar fee is payable and is non-refundable. The service tax/charge is completely non-refundable and non-creditable. Non-payment or non-attendance does not constitute cancellation. By signing this contract, the client agrees that in case of dispute or cancellation of this contract that KPO Consultants will not be able to mitigate its losses for any less than 60% of the total contract value. If, for any reason, KPO Consultants decides to cancel or postpone this Webinar, KPO Consultants is not responsible for covering communication, phone, internet, airfare, travel, hotel, or other costs incurred by clients/delegates. The Webinar fee will not be refunded, but 40% fee can be credited to a future Webinar taking place in next one year. Non-functioning of internet/phone/mic/computer system etc is not the cause of cancellation. In this case, no fee would be refunded. Webinar program content is subject to change without notice.
The Organizer reserves the right to cancel your Delegate place at any time and for whatever reason if the Registration Fee has not been paid in full; and this payment of dues shall be in full and final settlement of any claims against the Organizer by you relating to your Delegate place at The Webinar.
In the event of technology failure, internet poor performance, disruption of electricity, fire, flood or without limit other causes that the Organizer reasonably believes to be substantial or that are beyond the Organizer’s control, the Organizer reserves the right to change the times, dates and the venues of The Webinar, without incurring any liability to you.
The Organizer reserves the right, at its sole discretion, to amend or cancel sessions, speakers, subjects, timings at The Webinar at any time without any notice to anyone.
Registrants will receive email updates from KPOC containing information about future educational opportunities. Email addresses may also be shared with the webinar presenter/participants.
In the event of inappropriate behaviour by any Delegate in the view of the Organizer, the Delegate may be refused entry to or asked to leave and be excluded from The Webinar without refund or compensation.
Delegates are advised to check their internet supply and other requisite system requirements well in time. KPO Consultants is not accountable for any failure at Delegate side.
Copyright etc: All intellectual property rights in all materials produced or distributed by KPO Consultants (if any) in connection with this Webinar is expressly reserved and any unauthorized duplication, publication or distribution is prohibited.
Data Protection: Client confirms that it has requested and consented to KPO Consultants retaining client information on KPO Consultants group companies database to be used by KPO Consultants groups companies and passed to selected third parties, to assist in communicating products and services which may be of interest to the client. If the client wishes to stop receiving such information please inform KPO Consultants local office or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it . For training and security purposes telephone calls/webinar sessions may be recorded. In completing and submitting the registration form, Delegates agree (or it is agreed by the booker on their behalf) that the Organizer may periodically contact Delegates with details of events and services that may be of interest to them. The Organizer may also pass their names and contact details on to other third parties such as sponsors.
If Delegates do not wish to be contacted for any of the purposes outlined in clause above mentioned above, please email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
Any personal information provided as part of The Webinar is used for the purpose for which it has been provided.
Indemnity: Should for any reason, the date, online venue or speakers change, or the Webinar be cancelled due to an act of terrorism, extreme weather conditions, industrial/political/communal action or for any reason whatsoever, KPO Consultants shall endeavor to reschedule but the client hereby indemnifies and holds KPO Consultants harmless from and against any and all costs, damages and expenses, including attorneys fees/communication/internet costs/travel fee/marketing fee/sponsorship fee etc, which may be incurred by the client. While every reasonable effort will be made to adhere to the advertised package, KPO Consultants reserves the right to change Webinar dates, sites or location or omit Webinar features, or merge the Webinar with another Webinar, as it deems necessary without penalty and in such situations no refunds, part refunds or alternative offers shall be made. In the condition that KPO Consultants permanently cancels the Webinar for any reason whatsoever, (including, but not limited to any force majeure occurrence) and provided that the Webinar is not postponed to a later date nor is merged with another Webinar, the Client shall receive a credit note for the amount that the Client has paid to such permanently cancelled Webinar, valid for up to one year to be used at another KPO Consultants Webinar. No refunds, part refunds or alternative offers shall be made.
These Terms and Conditions, together with the registration form, constitute the entire agreement of the parties. In entering into this agreement, the parties have not relied on, and shall have no remedy in respect of, any statement, representation, warranty, understanding, promise or assurance (whether negligently or innocently made) of any person other than as expressly set out in this agreement. Each Delegate shall be deemed to have full knowledge of the Terms and Conditions and shall be bound by them in all respects.
These Terms and Conditions can be modified, amended or rescinded, in whole or in part, by the Organizer without any notice to anyone.
To the full extent allowed by law and insofar as it is reasonable to do so, the Delegate agrees not to hold the Organizer liable for any damage or loss suffered or incurred by the Delegate during the course of The Webinar, including consequential (i.e. Losses which are not incurred as a direct consequence of the event leading to any claim) or indirect losses or loss of profit, through registering for The Webinar, attending The Webinar, alteration of The Webinar schedule, cancellation of The Webinar, or any error or omission on the part of the Organizer.
The Delegate by accepting these Terms and Conditions hereby indemnifies the Organizer and its directors, employees, servants and agents against and holds it harmless from all or any loss or damage, injury, actions, proceedings or claims arising from any act or omission of the Delegate during the course of The Webinar.
Governing law: This Agreement shall be governed and construed in accordance with the law of India and the parties submit to the exclusive jurisdiction of the Delhi Courts.

For Speakers/Mentor

Below you will find the terms and conditions for KPOC/GOAL Speaker/Mentor Board Members. This agreement is to be reviewed and accepted.

COMMERCIALISM

KPOC/GOAL organized Global LPO Conferences (physical/web) are business networking and educational events to serve the best interests of the attending Buyer and Vendor communities. The speakers/mentors chosen are mostly experts in their respective fields. This ensures that the participants are surrounded only by high-level presenters. This offers the best possible context in which KPOC/GOAL delivers leading edge information to an audience of individuals who are keen to hear from the industry executives.

Speaker/Mentor authorizes KPOC/GOAL to promote the name of speaker/mentor (as part of Speakers Board) through all online and offline marketing tools as deemed necessary.
Speaker/Mentor would be entitled for all benefits a member of GOAL can do.
Speaker/Mentor will not receive any compensation for speaking at the KPOC/GOAL organized Conferences (physical/web). This includes royalties for agreeing to include their handout materials to Conference attendees as well as travel expenses such as airfare, housing, or any other daily expenses incurred while attending the Conference (physical).
This agreement in no way affects any copyright or other rights that any other party or speaker/mentor has in the handout materials.
Speaker/Mentor authorizes KPOC/GOAL to reproduce, distribute and provide handout materials as a part of conference (physical/web) handbooks and on the KPOC/GOAL specific websites in both paper and electronic formats.
Speaker/Mentor authorizes KPOC/GOAL to distribute and to provide presentations/white papers/videos to participant/member of KPOC/GOAL and to the other parties as deemed appropriate.
Speaker/Mentor hereby waives any and all rights and claims resulting from the recording, duplication, and sharing of the conference (physical/web) presentations or any other material used by them.
KPOC/GOAL has the right to modify content, including session agendas and session descriptions for marketing purposes.
KPOC allows no speaker substitutions for the speaker who has been accepted to speak at the KPOC LPO Conferences (physical/web) based on his/her speaking ability and content of their abstract. If a speaker notifies the organizers that they are unable to participate, they may only suggest a substitute speaker.
The speaker must give KPOC at least two weeks’ notice with a substitute speaker if he/she is unable to participate in the KPOC LPO Conference (physical/web). These terms and conditions for KPOC/GOAL, may be modified from time to time.

These terms and conditions for KPOC/GOAL, may be modified from time to time.

For GOAL Membership

Below you will find the terms and conditions for KPOC/GOAL Membership. This agreement is to be reviewed and accepted.

Privacy Policy

Global Outsourcing Association of Lawyers (GOAL) collects no personally identifying information about individuals unless such individuals specifically and knowingly provide the information and thereby grant GOAL permission to use it.

When a user voluntarily requests information from GOAL or otherwise discloses personal identification information, GOAL may use the information for association purposes, including marketing and promotional purposes, and share the information with other organizations and individuals that are members of the association. While use of that information by its members is monitored for adherence to the association’s terms of use agreement (see below), GOAL bears no responsibility for any actions or policies of any third parties.

GOAL website contains links to other sites; and is not responsible for the privacy policies of these other sites.

GOAL reserves the right to change this policy at any time without notice.

Terms of Use Agreement

Please read this Terms of Use Agreement carefully. This Agreement sets forth the terms and conditions for your use of the GOAL membership or services. By using the site/s, you agree to be legally bound by this Agreement and all applicable laws, whether you are a registered member ("Member") or simply a visitor browsing our site/s. If you do not agree to be bound by this Agreement and to follow all applicable laws, you should leave the association site and discontinue use of the GOAL services immediately. If you wish to become a Member, communicate with other Members and/or make use of the GOAL Services, you must read and accept the terms of this Agreement. Your use of any one or more of the Sites shall indicate your acceptance to this Agreement.

We reserve the right, at our sole discretion, to change, modify, add and delete portions of these Terms of Use at any time. If we do so, we will post the changes here and will indicate at the top of this page the date these terms were last revised. Your continued use of the services or the GOAL website after any such changes means that you accept the new Terms of Use. It is your responsibility to regularly check the association website to determine if there have been changes to these Terms of Use. In order to ensure a free-flowing exchange of communication among all of its members, GOAL maintains a strict terms of use agreement. While a wide array of highly effective opportunities are provided for business development to Service Provider members, overt solicitation, use of the member’s directory for business development or marketing, or sharing of member information with non-members without the prior approval of the association is not appreciable. Violations are subject to immediate cancellation of membership, without refund, and loss of all rights and privileges.

Things to Remember:

As a visitor to or member of one of the GOAL websites, you agree not to:

Harvest or collect e-mail addresses or other contact information of other visitors or members by electronic or any other means for the purposes of sending unsolicited e-mail or other unsolicited communications,
- In order to protect our members from such advertising or solicitation, GOAL reserves the right to restrict the number of e-mails that a member may send to other members in any 24-hour period to a number that GOAL deems appropriate in its sole discretion.
- If you breach this Agreement and send unsolicited bulk e-mail or other unauthorized commercial communications of any kind through any of the GOAL services, you acknowledge that you will have caused substantial harm to GOAL. You can be held accountable for cancellation of your membership and/or a legal suit.
Use our Services or website in any unlawful manner or in any manner that could damage, disable, overburden or impair our Sites,
Circumvent or modify, attempt to circumvent or modify, or encourage or assist any other person in circumventing or modifying any security technology or software used by GOAL,
Use automated scripts to collect information from or otherwise interact with our services or website,
Upload, post, transmit, share, store or otherwise make available any content that we deem to be harmful, threatening, unlawful, defamatory, infringing, abusive, inflammatory, harassing, vulgar, obscene, fraudulent, invasive of privacy or publicity rights, hateful, or racially, ethnically or otherwise objectionable,
Register for more than one member account, register for a member account on behalf of someone else or register for a member account on behalf of any group or entity,
Impersonate any person or entity or falsely state or otherwise misrepresent yourself, your age or your affiliation with any person or entity,
Upload, post, transmit, share or otherwise make available any unsolicited or unauthorized advertising, solicitations, promotional materials, "junk mail," "spam," "pyramid schemes" or any other form of solicitation,
Upload, post, transmit, share, store or otherwise make publicly available on our Sites any private information of any third party, including but not limited to addresses, phone numbers, e-mail addresses, Social Security numbers and credit card numbers,
Upload, post, transmit, share or otherwise make available any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment,
Intimidate or harass another,
Upload, post, transmit, share, store or otherwise make available content that would constitute, encourage or provide instructions for a criminal offense, violate the rights of any party or otherwise create liability or violate any local, state, national or international law,
Advertise to or solicit any member or visitor to buy or sell any products or services through the unauthorized or impermissible use of GOAL services,
Use or attempt to use another’s account, service or system without authorization from GOAL,
Create a false identity through any of our Sites, and
Upload, post, transmit, share, store or otherwise make available content that, in the sole judgment of GOAL, is objectionable or restricts or inhibits any other person from using or enjoying our Sites or that may expose GOAL or its users to any harm or liability of any type.
Provide wrong information in the registration form. We reserve the right to cancel your membership if any information is found to be incorrect.

GOAL reserves the right to investigate and take appropriate legal action against anyone who, in GOAL’s sole discretion, violates this provision, including without limitation reporting you to law enforcement authorities. For these reasons, GOAL has developed the following guidelines for appropriate and inappropriate activities (in question/answer format) in an effort to make the fine line between professional networking and solicitation clearer and easier to recognize:

Is it acceptable to follow up the receipt of a business card with a telephone call, mailing, email or by other means?
If the GOAL members indicated that they wanted a follow up call, letter or email, then by all means, do so. If it was merely an exchange of business cards, the following guidelines apply:
- A follow up telephone call would be appropriate only if specifically requested.
- Unsolicited email for marketing or promotional purposes is inappropriate.
- A letter in the mail offering future services is OK if you had a conversation with this individual and they expressed interest in receiving additional information.
- Newsletters by mail or email are acceptable as long as procedures for opting out from future communications are clear and followed.
- Invitation to an educational event is acceptable by mail or email.
Is it OK to send greeting cards with your company name on it to all members listed in the directory? This is acceptable as long as solicitation is not part of the card either directly or indirectly.
Is it acceptable to ask another GOAL member to recommend our products or services? This is acceptable if you have a professional relationship with this person.
Can I use GOAL to build business? Yes. By building relationships and working on committees and lending your expertise to projects and programs when called upon. Through professional support, you can better understand the needs of GOAL members, and through networking, they can understand what you have to offer.
How can I use the membership directory? You may use it to find the name and number of someone who you may have met at an event. You may use it to contact a member to ask for help. You may not use it to market your business or solicit business.
Can I pass out literature about my business at GOAL Conferences/Events (physical/web)? If you are taking advantage of an GOAL sponsorship opportunity you may distribute literature per the terms of that agreement. Members are not to leave promotional materials on meeting tables or openly distribute such during conference/events (physical/web).
Can I call upon members when I have a question and want ideas on how other people might handle a particular situation? Yes, this is one of the values of belonging to GOAL. It provides opportunities to learn from each other, both formally and informally. Contact via mail, email or telephone is appropriate. This contact should not however be used to solicit business.
Can I send my newsletter or information about an educational session my organization is offering to all members listed in the Members Directory? No. You can only send your newsletter and similar educational materials to members with whom you have established a direct relationship.
How can I use GOAL Network, the association’s email discussion forum? GOAL Network is a powerful tool for accessing the experiences and knowledge of other members. Users of this discussion service must adhere to the association’s non-solicitation guidelines. Communications with another member through GOAL Network does not, on its own, constitute having established a direct relationship.

Members are encouraged to report violations of the association’s terms of use agreement to GOAL’s leadership. GOAL’s policy is to investigate any complaint fully and, when in doubt, to err on the side of ensuring that its terms of use agreement is fully adhered by all of its members.