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Challenges for LPO industry

One of the latest entrants on the horizon to help and make the world flatter, in a way famously elaborated by Thomas Friedman, is the industry we all popularly know as the LPO (Legal Process Outsourcing Industry). Although the legal outsourcing industry has been around for quite some time now yet the transformations have been quick as compared to other industry verticals. Quite naturally the journey over the learning curve has been quite steep over the years. From the low end transcription and data processing jobs to the top of the line research projects the story so far been fast and exciting.

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Turning Lemons to Lemonade

A crucial debate that has been raging on since the advent of outsourcing has been the one on the job loss and unemployment that outsourcing causes in developed countries. While one set of believers advocate the practice on the basis that outsourcing will have an overall positive effect on developed economies, since

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Alliances in the LPO Industry- The way Forward

If you are reading this, chances are pretty high that you are already witnessing one of the finest jewels of collaborative excellence. The most widely accepted internet browser of current times did not come from any single software behemoth. “Mozilla-Firefox” is the love child of a unique effort which harnessed the power of collaboration on scale and level unimagined before. As businesses become increasingly interdependent on each other and as new challenges arise everyday in the wake of dynamic business environments, industry alliances help all the players through collective means. The present analysis is aimed to achieve a better understanding of how alliances can lead to a win-win situation for all.

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Those Who Tasted Success...

From The Buyer Perspective: “Trifles Make Perfection, but Perfection is no Trifle.”

Dell - ‘Why should I pay £200 an hour for a three-year qualified UK lawyer if the quality is not significantly better than a seven-year qualified lawyer in India who I am paying at £40 an hour?’ says Bruce Macmillan, Dell EMEA in an interview to the International Bar Association. Dell, along with Eversheds and MIndcrest, in order to demonstrate optimal cost benefits started tepidly focusing on large scale, standard form contracts involving reviewing changes proposed by other parties. Having tasted success in this delivery model, Dell is also examining other areas where LPO could be used, such as reviews of routine advertising material – to ensure compliance with different countries’ regulations – and the administration of some of its internal legal databases. However, Macmillan at Dell is still sceptical about using LPO for anything that requires a high level of briefing per activity. “The more non-transactional it is, the higher the investment cost in getting it briefed up in the first place and the more checking and validation you need to do to make sure you have got comfort that it’s being done properly’, he argues.

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LPO Industry in India: A ready reckoner

Legal process outsourcing refers to the off shoring of the various legal processes outside of the traditional 'in house' model either by law-firms or in-house legal department of various corporations. Although the industry has been around only for a very few years, yet it has matured considerably having had the benefit of learning from the many lessons of the outsourcing industry in general. However, it would be a constructive and fruitful exercise to take stock of various issues which need to be addressed positively for a successful legal off shoring experience, both from a client as well as from vendor’s perspective.

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