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Scope of LPO Operations: LPO Doesn't Have to be Reserved for India…Dare To Think Beyond!

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    • Venue: At your desk: On your Laptop/PC or Phone
    • Date: 29 Feb 2012
    • Time: 9:00 am PST/11:00 am CST/12:00 pm EST/5:00 pm GMT/10:30 pm IST
      (Click here to know your city time)
    • Duration: 100 - 120 minutes including Q & A

Registration Process

Buy the complete recording of the Webinar + Presentation (US$ 99)


For technical queries, please contact
: +1-347-471-1991

Presenters

Dayanthi Samaranayake
Senior Group Manager Operations - Legal Services
WNS Global Services (Pvt) Ltd. (Sri Lanka)

Dayanthi's brief biography

Dayanthi Samaranayake serves as Senior Group Manager Operations – Legal Services, Colombo Sri Lanka for WNS Global Services (Pvt) Limited. She heads the Legal Operations in Sri Lanka and is involved in Client Engagement, Liasing with Operations Support Units, People and Perfomance Management and ensuring delivery of Service Levels.

Dayanthi joined WNS in 2007 as Manager for a UK Residential Conveyancing Process and currently heads a High End Voice and Data Complex Process providing services to a UK based Solicitor Firm dealing with Personal Injury Claims. She also overlooks the Corporate Legal Team in Sri Lanka and supports in Business Development for Legal Services. Prior to joining WNS she served in a full services Law Firm since 2003 and has extensive exposure in multiple areas of law including Conveyancing, Civil Litigation, Commercial Law and Company Secretarial work.

Dayanthi is a Lawyer by profession and is an Attorney at Law having qualified from the Sri Lanka Law College in 2003 with Honours. She is a licensed Notary Public, Commissioner for Oaths and Company Secretary registered with the Registrar of Companies in Sri Lanka and also holds a Nationa Diploma in Human Resource Management.

Dayanthi represents WNS as a member of the Center of Excellence for Legal Services in the SLASSCOM (Sri Lanka Association of Software and Service Companies) and has represented Sri Lanka as a Scholar at the Inter Pacific Bar Association Conference held in Sydney Australia in May 2006.

Michael Lew
Director & Head, Digital Forensics
Chio Lim Stone Forest (Singapore)

Michael's brief biography

Michael joined Stone Forest Corporate Advisory Pte Ltd in 2011 specialising in computer forensics, electronic discovery and legal process outsourcing. He has several years of experience in these areas in addition to litigation support, document management and investigations into fraud and corruption.

Michael had worked with a set of Chambers in Lincoln's Inn, UK, Rajah & Tann, Singapore, KPMG and Deloitte. Some of his notable work includes the setting up and management of the first legal process outsourcing centre in Southeast Asia that processed millions of discoverable documents for international clients, designing the workflow for the electronic court system for Judicial Reform in Sri Lanka (a project supported by the World Bank), analysis and design of a case management solution for the Singapore International Arbitration Centre (SIAC) and working on one of the most high-profile computer forensics investigation in the financial services industry in 2008.

Michael is a frequent trainer and speaker in the field of electronic discovery. As an avid technologist with a keen interest in electronic discovery, he is often sought after by lawyers, investigators and compliance professionals for advice on making technology works in legal and discovery processes.

Juan Pablo Sanchez Delgado
Partner
Acedo Santamarina (Mexico)

Juan's brief biography

Juan Pablo Sanchez is a partner of the firm in the areas of corporate law, telecommunications, air and space law, real estate and project finance, representing several domestic and foreign clients in various corporate matters including mergers and acquisitions, restructuring and the establishment of operations in Mexico.

Actively involved in matters of air and space nations and foreign airlines and telecommunications issues.

Unviersidad studied law at Anahuac and holds a Masters degree in law from Georgetown University.

Throughout 2005 he worked as Foreign Associate at Patterson, Belknap, Webb & Tyler in New York City, USA.

A member of the Latin American Air Transport Association and has served as adjunct professor of corporate law in the Unviersidad Iberoamericana in Mexico City

Pankaj Parnami
Founder Director
Global Outsourcing Association of Lawyers (US)

Pankaj's brief biography

Pankaj is the Founder Director at KPO Consultants (KPOC) and Global Outsourcing Association of Lawyers (GOAL).

Global Outsourcing Association of Lawyers (GOAL), established by KPOC is dedicated to the advancement of the ideology and strategies of worldwide legal+outsourcing fraternity in today’s fast accelerating world. GOAL is set up to promote the welfare, interests, education, and professional development of all attorneys involved in today’s legal industry specific to the legal outsourcing.

As the Founder Director at GOAL, Pankaj intends to foster an informed dialogue on LPO related important topics through webinars, web conferences, networking sessions, meeting programs, workshops, seminars and worldwide LPO events/conferences.

His expertise encompasses various aspects of the legal outsourcing business—including strategy development, operations management, creating sales and marketing strategies, to name a few—and he has been responsible for facilitating strategic alliances between LPO vendors and law firms in the US, UK, and other buyer markets. His intricate knowledge of the LPO industry is such that the Government of Mauritius has invited him multiple times to address its industry leaders on diverse issues such as Building up the LPO Industry in Mauritius; Doing KPO Business in Africa; etc.

Pankaj holds an MBA degree with concentrations in Marketing and Finance from IMI, Belgium. He is also an Fellow Company Secretary from Institute of Company Secretaries of India.

Agenda

  • Recent and Future Developments in Legal Outsourcing Industry
  • The Evolving LPO Marketplace: Ethical and Legislative Issues in Outsourcing
  • Latest Trends and Cost-effective Ways to Manage Risks in Outsourcing Legal Work: Past, Present and Future
  • Availability of Trained Talent Pool – Current Status and Challenges
  • The Standards of Security and Certifications – Must for All Stakeholders
  • Quality Management Issues – Experience and Real Case Studies
  • Identifying Other Cost-Effective Locations Around the World Aside from India

    • Argentina
    • Australia
    • Austria
    • Belgium
    • Brazil
    • Canada
    • China
    • Colombia
    • Costa Rica
    • Czech Republic
    • El Salvador
    • Ghana
    • Hungary
    • India
    • Indonesia
    • Ireland
    • Israel
    • Jordan
    • Kenya
    • Malaysia
    • Malta
    • Mauritius
    • Mexico
    • New Zealand
    • Nigeria
    • Northern Ireland
    • Pakistan
    • Philippines
    • Romania
    • Russia
    • Singapore
    • South Africa
    • South Korea
    • Sri Lanka
    • Turkey
    • Uganda
    • Ukraine
    • UK
    • USA
    • Vietnam

    Who Should Attend?

    This webinar is designed for:

    • Buyers of legal outsourcing services – law firm partners, counsels, IP counsels and IP lawyers, solo practitioners based in US, UK and other markets;
    • Service Providers of legal outsourcing services – LPO executives, emerging LPOs from vendor locations in Asia, Africa, UK/Europe, America and others;
    • Investors, Software Vendors, Researchers, Academicians and other interested stake holders of LPO industry

    Sponsorship

    GOAL webinars will give you the opportunity to promote your brand, products, services and expertise to an audience of decision makers. Raise your profile, gain new customers and demonstrate thought leadership. For further details on how you can work with us as a partner, please email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call +1-562-366-4706 or +91-981-073-7210.

 
 

Our Testimonials

  • “GOAL’s Webinar was very informative and the speakers were good.
    - Mike Clark, Business Manager, Baker & McKenzie


  • "The webinar was very interesting. Thanks to GOAL, the organizers."
    - Alexander Reus, J.D. (Germany), LL.M. Managing Partner, Board Certified International Lawyer DRRT part of Diaz Reus & Targ LLP, an International Law Firm

  • “Great job everyone. It was educational to hear the different perspectives. Thank you KPO Consultants (KPOC) for giving us all the opportunity to present.”
    - Kunoor Chopra, Senior Vice President, Global Legal Services

  • “It was nice to speak at the Webinar. Thanks for the opportunity”
    - Connie Brenton, Staff Chief and Legal Operations Director, NetApp Inc


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